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Running the Show: excellence in customer service
...a book for anyone in the service industry to understand the two types of customers, the two types of "stages," and the four possible interactions that can result, including an update on appropriate English-language terminology for excellence in service
Print: $19.99
Download: $12.50
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The ABC's of Fitness: An Alphabet Guide to Wellness
a wonderfully easy-to read book that answers every person's general fitness and wellness questions via every letter of the English alphabet, from A to Z. "B" stands for "breathing," "D" for "diets," "F" for "flexibility," and "W" for "water."
Print: $19.95
Download: $15.00
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