These books offer new ideas and skills that recruiters, interviewers, and hiring managers can put to use immediately!
Purchase them for yourself or for your whole interview team. Click on book titles below to see book previews and other details.
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Print: $12.00 This is the first book in this three-book series on Employment Interviewing: Diverse Applicants Speak Out, with the subtitle: Barriers that Cause Employers to Lose Qualified Applicants. The interview process is the critical point that determines whether applicants are brought into an organization or screened out. This book helps interviewers see through the eyes of diverse applicants to find out what they are looking for and what interviewers might be doing to lose them. It includes: • Racial/ethnic, sexual orientation, disabilities, age, and size perspectives • Skills and cultural competencies for interviewing • Examples of barriers that can cause qualified applicants to be overlooked • Tips and suggestions to create a more inclusive and welcoming employee selection process • Quizzes at the end of each Part to reinforce learning. All quotes and stories in this book are from real people and situations gathered from the author’s firsthand research.
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Print: $15.49 The third book in this series, Employment Interviewing: Diverse Applicants Speak Out - Structure and Style of the Interview Process and Questions, jumps in and deeply integrates the aspect of diversity into the issues of interviewing and hiring. This book focuses on questions that are asked during the interview, how they are asked, and applicants’ perspectives on interviewers’ effectiveness in gaining the information they need. It emphasizes structural-institutional diversity issues as well as individual behaviors. Since it is often hard to separate what is related to diversity and what is related to interviewing skills, the quotes that the author selected for this book strongly illuminate many issues of interviewing, not just diversity issues.
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Print: $15.49 This is the second book in this three-book series on Employment Interviewing: Diverse Applicants Speak Out, with the subtitle: Interviewers' Expectations and Misunderstandings That Get in the Way. This book takes a deeper look at cross-cultural dynamics and what bias and cultural misunderstandings look like in the interview process.
In this book, applicants discuss their experiences and perspectives from being on the receiving side of interviewers’ cultural misunderstandings and bias. This book discusses how interviewers’ expectations may not be met due to cultural misunderstandings.
The information in this book is based on the author's experience and research. All quotes and stories are from real people and situations gathered from the author’s firsthand research. The author did not edit out or paper over the differences in the sometimes messy and partially contradictory quotes. This quality of the quotes models the very issue the author is writing about.
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“This book is an invaluable resource for the Medtronic A.B.L.E.D. employee resource group mentoring program. The case vignettes illustrate scenarios which may serve to sensitize an inexperienced interviewer or applicant. What a great contribution to the field of human resources.”
—Dayna L. Wolfe, M.D., Medtronic, Inc.- A.B.L.E.D. Employee Resource Group Steering Committee Co-Chair (A.B.L.E.D. = Awareness Benefitting Leadership and Employees about Disabilities)
“Lila Kelly’s book, Employment Interviewing: Diverse Applicants Speak Out—Barriers That Cause Employers to Lose Qualified Applicants, is an easy read and full of useful information and examples. The advice is sound and the examples illustrate important techniques in the interviewing process. Its primary focus is shifting attention from the chores of interviewer to how the messages being sent during the interview are likely to be received by the applicant and hence affect the outcome of the hiring process. For those of us with extensive training and experience in interviewing, it is an important reminder that we are all different, and that understanding those differences is important in establishing two-way communication. For those less experienced in interviewing, it contains a great lesson about communication and making sure that the messages conveyed are those intended. I highly recommend it to those who are trying to do a better job of interviewing applicants from diverse cultural backgrounds, screening in potentially successful applicants, and simultaneously conveying an attractive image to the applicant of an organization that recognizes and understands diversity.”
—Bill Handschin, Ph.D., L.P.,
President, Talent Management Consulting, Inc.
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