Dynamics CRM 4 is a great product, but if you aren't using workflows effectively you aren't getting your money's worth. In this book, Dynamics CRM expert consultant and trainer Richard Knudson shows you how to perform intelligent data updates, automate business processes, and work more efficiently using the powerful workflow capabilities of Dynamics CRM 4.0
Dynamics CRM 4.0 is a great product, but if you don't understand its workflow capabilities, you aren't getting your money's worth. In this book, Dynamics CRM expert Richard Knudson gives you the foundation skills you need to automate tasks and implement powerful, flexible business processes in Dynamics CRM 4.0.
